Deleting your account and data
This page explains how to delete your account and the data linked to it in MovieForUs.
1. In the app (the quickest way)
- Open MovieForUs and go to the Profile tab.
- Scroll down to Account and tap “Delete my account”.
- Confirm with “Delete permanently”. Your account and data are deleted immediately.
2. If you cannot get into the app
Send an email with the subject “Delete my account” to support@movieforus.com from the email address linked to your account. If you signed in with Apple or Google, write from that account’s address. Once we have confirmed the account is yours, we delete it within 30 days and let you know.
Guest accounts are not linked to an email address, so they can only be deleted from inside the app, on the device they were created on.
What is deleted
- Your profile, your photos and their check records
- Your taste in films, your survey answers and the films you liked
- Your watchlist, your film lists and your swipes
- Your matches, your messages, your shared rooms and your notification token
- Your usage analytics records: Amplitude is automatically asked to delete them, and does so within 30 days.
What is kept for a while
- For the safety of the community, reports made about you may be kept for up to 2 years after your account is deleted. Reports you made no longer carry your name.
- Copies in our service providers’ backups are deleted at the end of their retention cycle.
Deleting some data without deleting your account
You can change or remove your profile photo, your profile details, the films you liked and your lists in the app at any time. You can turn off usage data sharing under Settings → Privacy. To have any other data deleted, write to support@movieforus.com.
For details, see section 6 of the Privacy Policy.